Secrets Vouchers

How UK Shoppers Cut Costs at Secrets

Secrets is a UK-based adult retailer selling sex toys, bondage and fetish products, lingerie, intimate-care essentials, lubricants, condoms, erotic massage oils, gifts and accessories. Its catalogue includes products for individuals and couples, with categories covering female and male toys, lingerie, clothing, sexual wellness products and bedroom accessories.

This guide focuses on practical ways to reduce the total cost of a Secrets order. It covers sale sections, first-order voucher use, reward points, delivery thresholds and the checks that can prevent an unwanted purchase, unsuitable item or avoidable delivery charge.

Start with the retailer’s sale sections

Secrets groups reduced products through its sale area, with sections for sex toys, bondage, lubricants and essentials, and lingerie. This is the most straightforward place to compare reduced prices before looking for an additional saving. Begin with the category that matches your needs, then use filters or product details to compare sizes, features, materials and included accessories.

A lower ticket price is only useful if the product suits the intended use. Check the complete listing rather than choosing solely from a sale badge. For electrical products, look for information about charging or batteries; for lingerie and clothing, check the size guidance; and for intimate products, review care and hygiene information before ordering.

Check the listed welcome offer

The retailer’s offers page lists NEW10 as a 10% code for new customers’ first order. The page states that it is intended for first-time buyers and that the offer may be withdrawn at any time. Treat this as a retailer-listed offer rather than a guaranteed saving: check that the code is still displayed and that your basket meets any conditions shown at checkout.

Do not use the code simply because it appears on an old savings page. Test it before payment and confirm that the order total changes. If the code is rejected, avoid placing the order on the assumption that the reduction will be applied later.

Use reward points on later orders

Registered customers can use the SecretsPoints loyalty programme. Secrets says points are credited to the registered email address, with reward points earned from orders. Its loyalty information states that 10% of the goods value goes into the points account and that one point is worth £1.

To use points, the retailer instructs shoppers to log in, add products to the basket and select “Use Points” in the Reward Points section. This can be useful for repeat purchases, particularly when buying replenishable essentials. Check the points balance before paying and make sure the account is logged in, as points are connected with the registered email address.

Reduce delivery costs

Secrets lists Standard Tracked delivery at £4.75, with a stated delivery timeframe of two to three working days and free Standard Tracked delivery over £40. Faster services cost more, including Tracked 24, Express Tracked and Special Saturday Tracked options.

For a non-urgent order, Standard Tracked is the obvious cost comparison. If your basket is close to £40, compare the cost of adding a genuinely useful, planned item with the delivery charge. Do not add unnecessary products merely to reach a threshold. Conversely, if you already need essentials such as lubricant, condoms, cleaner or batteries, grouping a planned purchase may be more economical than placing separate orders.

Before you pay

Secrets states that its offers information supports entering a promo code at checkout. If a voucher field is shown in the basket or checkout, enter the code carefully and select the relevant apply or update option. Check the revised subtotal, delivery charge and final total before continuing. A code should be considered successful only when the saving is visible in the order summary.

If no code field appears, check the retailer’s offers information and the basket for an automatically applied promotion instead. Do not assume that a code can be added after payment. There is also no verified basis here for assuming that a voucher can be combined with sale pricing or reward points, so check the checkout total rather than relying on stacking.

Protect the value of your purchase

Returns can be particularly important when buying intimate products. Secrets says unopened, unused and undamaged items can usually be returned within the applicable returns period, while some intimate or hygiene-sensitive products may not be returnable once opened or used unless faulty. Read the product and returns information before opening packaging.

Check the product description, dimensions, compatibility and care instructions before ordering. For lingerie, use the size chart where available. For rechargeable toys, check whether the required charger or adaptor is included. These checks reduce the risk of paying return postage or replacing an item that was unsuitable from the start.

Shop discreetly without paying for unnecessary speed

Secrets states that orders are dispatched from the UK and sent in plain packaging, with no product names or adult-store details on the outside. It also lists same-day dispatch for orders placed before 2pm Monday to Friday, although orders placed after that time, at weekends or on bank holidays are processed on the next working day.

Discreet packaging does not require the fastest delivery option. If timing is flexible, compare Standard Tracked with premium services and choose the slower option where it meets your needs. Enter your address accurately, because the retailer warns that delays caused by incorrect checkout information may not be its responsibility.

Quick checklist

• Check the sale area before browsing full-price products.
• Review the product description, size, compatibility and care guidance.
• Look for the retailer-listed NEW10 offer if you are a first-time customer.
• Apply a code only where a voucher field is provided and confirm the total changes.
• Compare Standard Tracked delivery with faster options before paying.
• Consider the £40 Standard Tracked free-delivery threshold without adding unwanted items.
• Log in and check available SecretsPoints before completing a repeat order.
• Read returns information before opening intimate or hygiene-sensitive products.
• Check your address and the final order summary carefully.

For a final pre-check, review the Secrets discount codes page, then verify any saving at checkout before you submit your order.